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Services

What we actually do.

Websites, search, social, advertising and reputation for Florida businesses — plus operational support when the team outgrows the way you used to work. Pricing is custom, built after your free audit.

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Website & visibility

So customers find you and trust you — in every language of your neighbourhood.

The core of our work. Each item is its own engagement, or part of a bundle built around your channel mix.

Websites that convert

Fast, mobile-first sites built to turn a visit into a call, a booking or an order. Clear structure, working forms, tracking that tells you where the lead came from. Rebuild of an existing site or a new one from scratch.

Google Business Profile and local search

Full GBP optimization across primary and secondary categories, services, photos with geotags, multilingual descriptions, regular posts. NAP consistency across 30–50 directories. Schema markup. Neighbourhood pages for the areas you actually serve.

Search engine optimization

Technical fixes, site speed, internal structure and content built around what your customers actually type. Reporting against rankings and traffic you can verify in Search Console, not a vanity dashboard.

Reputation management, multilingual

Automated review collection by QR code and SMS. Monitoring across Google, Yelp, Facebook and the platforms your industry lives on. Response templates in EN, ES, RU. Negative-review escalation routing.

Paid advertising

Google Ads and Meta, run to a cost per lead you can check. Landing pages built for the campaign, conversion tracking wired properly, budget stopped the moment a channel stops paying for itself.

AI voice agent, 24/7

Answers your phone around the clock — takes bookings, handles FAQ (hours, address, services, pricing), routes complex cases to a human. Multilingual. Cuts missed-call rate from 20–40% down to under 5%.

AI search visibility

Be the business AI recommends when someone asks ChatGPT, Gemini or Google instead of typing a search — tracking, the signals AI trusts, and getting named in the sources it quotes, in every language.

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Content

Your voice — in your neighbourhood's languages.

Content that actually reaches your multicultural audience and works for conversion, not "for the look."

Social media, multilingual

Reels, carousels, stories in three languages with a local Miami voice. Instagram, Facebook, TikTok, LinkedIn — planned, produced and published, not just scheduled. Hashtag strategy, highlight design, DM handling.

Short-form video without a shoot

Vertical video built from your own product photos — real products, new scenes, no crew and no studio day. Two to eight videos a month, each around something you actually sell.

Slow-period revival

Open-data and sales analysis of your weakest hours, days or seasons. A promo plan built specifically for them: off-peak offers, themed events, local partnerships.

Marketplace and channel optimization

Wherever your category sells through platforms — delivery apps, Etsy, Angi, Thumbtack, Zillow — we audit your listing against the top three competitors and fix photo, copy, category and pricing.

Influencer and partnership outreach

Identify 20–30 relevant local influencers and partners. First-touch through 3–5 collaborations. A B2B partner list for hotels, offices, property managers or whoever sends business your way.

Email and retention

Getting customers back without paying for them twice: list building, seasonal campaigns, post-purchase follow-up, review requests timed to when people are actually happy.

When you need it

Operations — we do that too.

Not our main focus, but when growth outpaces your team and your standards, we step in. We bring in specialist operations consultants when the engagement requires it.

Operations standards

Written procedures, station and crew playbooks, service rhythm, handover checklists, hiring and onboarding docs, mystery-shopper programs. Diagnostic-only, full build, or ongoing stewardship.

New location preparation

Location audit, hiring the first team, training to standards, dress rehearsal, first 30 days of support. So a new location opens right — instead of six months of figuring it out.

Free tools

Before we start — try these for free.

Reply to a Google review in English or Spanish in 30 seconds, and a growing set of tools for independent owners — no sign-up, no credit card.

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Pricing

Custom, not packaged.

We don't sell packages A, B, or C. After your free audit, we build a proposal around what your business actually needs — whether that's one service or a full engagement.

You see what the work is, what it costs, and what you can expect back. No retainer minimums until we know the fit is right.

Start with a free audit